Social · Answers
They write from everywhere. It always answers.
WhatsApp, Instagram, Facebook and your email: one agent answers messages and comments at any hour and in the customer's language, with your business's real information. Whatever it doesn't know, it hands to you.
- Messenger
from €149+ monthly fee · no VAT charged · 1–3 days
What it does
All three networks and email, together
Private messages and comments on Instagram and Facebook, WhatsApp chats and customer questions that arrive by email. It's one package: if you use two networks today, the third is ready when you open it.
It knows what you know
Opening hours, prices, shipping, common questions and your tone. You write it once in the form, approve it, and change it whenever you like.
It only hands you what matters
It filters scams and spam. When a person is needed, it alerts you with a summary and you reply. It always says it is an AI.
How it works for Markaink
Markaink is one of our brands: aluminium prints with LED light. Mia answers on its networks every day.
A comment under a reel
Someone asks a question under a video. Mia replies to the comment with the shop's real information.
The private message
On Instagram, Facebook or WhatsApp: sizes, prices, shipping. It answers straight away, at night too, in the customer's language.
When needed, it hands over to Markaink
If the customer wants to buy or asks something it doesn't know, Markaink gets the conversation with a summary. Meanwhile Mia keeps answering.
The sale
A conversation that started in a private message ended in an order: the first sale that came in this way.
How you start
Tell us who you are
Two minutes: name, business and what you need. The form is just below.
Proposal by email
We write with the few right questions and send you the proposal. Accept it with one click. No deposit.
Your business form
Opening hours, prices, common questions and tone, filled in by you. To connect WhatsApp, Instagram, Facebook and email we guide you step by step, never with your password.
Try it
See how it answers before it goes live and approve what it knows.
It goes live
In 1–3 days once we have everything. You pay when it works; the monthly fee starts 30 days later.
All online, no mandatory video calls. A person steps in only if something gets stuck.
Frequently asked questions
I only need WhatsApp. Can I get just that?
Social is a single package: all three networks and email for the same price. If you use two today, the third is ready when you open it. The value is having everything in one place, with an agent that knows your business.
What do I need to start?
A Facebook page and a professional Instagram profile, a WhatsApp number dedicated to the agent (not the one in your phone's app) and the inbox where customers email you. If something is missing, we tell you how to set it up.
Does it answer emails that aren't from customers?
No. It only answers customer questions; suppliers, banks and everything else stay as they are. If you want all your email handled, that's the Assistant's job.
What if it doesn't know the answer?
It doesn't make things up: it hands you the conversation with a summary and keeps answering the rest.
Does WhatsApp cost extra?
The WhatsApp account is in your name. Replying to customers who write to you costs nothing; if one day you want to send promotional messages, Meta charges them separately to your card.
Can I cancel?
Yes, no lock-in: 30 days' notice, no penalties.
Shall we start?
Two minutes to tell us who you are. We'll write within 24 working hours.
Just a question? Email us:
All plans →