Assistant · Operates
The office keeps going. You give the OK.
Everything in Social, plus the office work of one business: it reads email and certified email, keeps the calendar, logs invoices and orders and answers the phone. It prepares, you decide.
- Certified email
- Calendar
- Invoices
- Calls
Starts with a consultation · 3–5 days
What it does
Email and certified email
It reads every inbox, including Italian certified email (PEC). Each notice is explained in two lines: what they want, how much and by when. Replies are drafted for you and go out with your OK.
Calendar, invoices, orders
It books and moves appointments and reminds you. It logs and files invoices and orders, prepares shipments and books the courier pickup with your OK.
It answers the phone
The customer calls the business's WhatsApp and the agent answers, in its own voice and with the real information. If a person is needed, it alerts you.
How it works in our own office
At Markai Studio the assistant is Mia. This is what she does every day.
Eight inboxes, one read
She reads the mail of all our brands, certified email included, and tells a real customer from advertising and scams.
Certified email in two lines
What they want, how much and by when. That's how she found an INAIL notice and a payment demand we had missed.
She writes, it goes out with an OK
We asked her for a reminder to the town hall: she wrote it, showed it to us, and it went out by certified email with the delivery receipt attached.
Calendar and documents
She reminds us of every appointment an hour before, files invoices and documents and finds them when needed.
The phone
Whoever calls the business's WhatsApp talks to her: she answers in her own voice and with what she knows.
How you start
Book the consultation
Free. Tell us about the business in a short form and we write back with the right questions. A call only if needed.
Written proposal
Final price, timing and what's included. Accept it with one click and pay online.
Guided form and access
Fill in the business form and connect email and calendar by following the steps. Never your password.
A week in shadow mode
It works, but you see everything before it goes out: you correct, it learns.
It goes live
3–5 days of work, plus the shadow week. The monthly fee starts 30 days after delivery.
All online, no mandatory video calls. A person steps in only if something gets stuck.
Frequently asked questions
Does it send emails on its own?
No. It drafts them and they only go out with your OK. On its own it answers customers in chat and on the phone, with the information you approved.
How do the calls work?
The customer calls the business's WhatsApp number and the agent answers in its own voice. If the request is for you, you get the summary. Calls are included in the plan.
Do I have to give you my passwords?
No. It connects through authorisations or app passwords that you can revoke at any time. And the agent never pays and never touches passwords.
Does it work with my invoicing software?
Tell us how you invoice today and with which tool: we look at it in the consultation and put it in writing in the proposal.
Assistant or Custom?
If you have one business, no software of your own to connect and no task that must run by itself, it's Assistant. Custom is for several businesses, management software or automatic tasks.
Where is the data kept?
The data, stored in the EU.
Shall we talk?
The consultation is free and in writing: we reply within 24 working hours.
Just a question? Email us:
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